Email

Olvy's email integration offers a seamless solution for managing user feedback received via email. This feature is particularly valuable for those inundated with user emails, making it challenging to track and organize valuable feedback. By leveraging a unique email address provided to each Olvy workspace, users can forward their user feedback emails directly to Olvy. This process not only logs the feedback within the Olvy Workspace but also automatically generates insights, creates a user profile for each feedback sender, and enables direct communication with users from within Olvy.

Setting up the email integration is straightforward. Users need to navigate to the Workspace Settings in Olvy, proceed to Integrations, and locate the Email option. Upon clicking "Copy Email," users can save the unique email address provided by Olvy to their contacts, ensuring easy access for future feedback forwarding.

This integration not only simplifies the process of logging feedback but also enhances the feedback management system by providing insights and enabling direct communication with users. When a product update or release note is published in response to user feedback, notifying users becomes effortless, ensuring a complete feedback loop. This streamlined process aids in maintaining organized user feedback, making it easier for teams to respond to user needs and improve their products accordingly.