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GENERAL WIDGET
Make it easy for your users to give feedback at the right time and place.
RATING WIDGET
Allow your users to add a rating, answer a custom question, and add files.
Hey there 👋
Help us get better for you!
We're always listening to your valuable feedback.
Feedback
Replies
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How can we improve?
Here's what the user said…
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Screenshots and Videos
Let your users capture screens and submit issues easily with video recordings and annotated screenshots.
Let Olvy AI do the heavy-lifting
Making sense out of all the customer voices coming from different platforms made easier and faster with Olvy AI Copilot.
ASK OLVY
Discover Meaningful Insights by Asking the Right Question
Music Variety and Quality
Users appreciate the app but request more variety in music, including songs from different countries and genres, and improved audio quality.
43 Users reported this.
40%
Listening and Song Availability
Users appreciate the listening experience but express concerns about song availability and differences in functionality across devices.
112 Users reported this.
60%
App Crashes Frequently
Users are frustrated by frequent app crashes, which not only hinder their experience but also qualify as a significant usability concern.
241 Users reported this.
90%
THEMATIC ANALYSIS
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Isabella Clark
Via Zendesk
The ads makes the whole experience bad and people who don't have premium can't do anything but wait for these
ads to get over!
Ava Walker
Via Slack
Like this app forever but the ads are disturbing 😐 pls take the ads if anyone not have any money what he will do he can't pay any premium so do like that everyone is there nowadays so pls make my demand and Spotify 4ever
GROUP SIMILAR FEEDBACK
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Close the Loop the right way
Let users know they are heard by keeping them in the loop and informing them about the action taken on their feedback.
REPLY EVERYONE AT ONCE
Quickly send replies to all users who have given similar feedback at once
IN-APP NOTIFICATION
Capture user attention by replying via widget that'll notify them in your app
What's more in it for you?
Enhanced user experience through seamless adaptability tailored to your app's systems and wide range of features
Olvy's Feedback Model
We aim to bring you closer to your customers by helping you listen to them everywhere, turning their feedback into actionable insights, and taking action based on that.
UNIFY
Bring your product teams closer to customers by sharing feedback received by marketing, sales, success, and support teams.
Analyze
Make the feedback analysis process effortless by letting Olvy AI Copilot turn feedback into meaningful insights in seconds.
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Act
Put the Olvy AI insights into action by creating tickets in any PM tools and make them feel valued by closing the loop where they are.