In the second step of the process, Olvy AI turns all the user voices from different channels into meaningful, actionable insights.
Let Olvy AI do the heavy-lifting
Making sense out of all the customer voices coming from different platforms made easier and faster with Olvy AI Copilot.
ASK OLVY
Gain Deep Insights Instantly by Asking the Right Questions
NEUTRAL
10%
84
NEGATIVE
40%
336
POSITIVE
50%
420
SENTIMENT ANALYSIS
Understand user sentiments towards your product by their feedback
Music Variety and Quality
Users appreciate the app but request more variety in music, including songs from different countries and genres, and improved audio quality.
43 Users reported this.
40%
Listening and Song Availability
Users appreciate the listening experience but express concerns about song availability and differences in functionality across devices.
112 Users reported this.
60%
THEMATIC ANALYSIS
Empower your product with insights that truly matters
App Crashes Frequently
Users are frustrated by frequent app crashes, which not only hinder their experience but also qualify as a significant usability concern.
241 Users reported this.
90%
SUMMARY GENERATION
Turn 1000s' of feedback into actionable summaries in a click
Isabella Clark
Via Zendesk
The ads makes the whole experience bad and people who don't have premium can't do anything but wait for these
ads to get over!
KEYWORD DETECTION
Focus on critical repeating keywords your customers are using the most
Ava Walker
Via Slack
Like this app forever but the ads are disturbing 😐 pls take the ads if anyone not have any money what he will do he can't pay any premium so do like that everyone is there nowadays so pls make my demand and Spotify 4ever
FEEDBACK TYPE
Automatically identify feedback types to prioritize your actions
Organize customer voices the way you want
Sorting and organizing customer feedback coming from different customer voice channels made effortless with Olvy AI
Power of Olvy AI in action
Integrate with the tools your teams already use to efficiently import and analyze all your research data.
Olvy's Feedback Model
We aim to bring you closer to your customers by helping you listen to them everywhere, turning their feedback into actionable insights, and taking action based on that.
UNIFY
Bring your product teams closer to customers by sharing feedback received by marketing, sales, success, and support teams.
Analyze
Make the feedback analysis process effortless by letting Olvy AI Copilot turn feedback into meaningful insights in seconds.
Act
Put the Olvy AI insights into action by creating tickets in any PM tools and make them feel valued by closing the loop where they are.
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