Picking out valuable bits of feedback from customer support chat is difficult due to user requests often go unheard. With Olvy’s Crisp integration, you can directly push customer feedback from your chat support to Olvy and inform users whenever you ship or fix something that your users had asked for.

Olvy on Crisp allows you to view all feedback that user has submitted and helps you automatically close the loop when something your users have asked for goes live.

Setting Up the Integration

Open your Olvy’s workspace setting and move to the Integrations tab.

1. Here you will find Crisp and you can authorize your Crisp Customer Support with Olvy's Workspace.

That's it! Your Crisp Integration is ready to capture user feedback and push it to Olvy!

Capturing Feedback with Crisp Integration


1. You will then see an option to "Create Feedback", click on it.

2. You will then be shown a form where you can fill in the user feedback you want to push to Olvy. Add your message and click on "Create Feedback", and the feedback will be added to Olvy.

You can move over to message activity in Feedback, here you can send an announcement to your users and inform them about anything you ship that they had asked for and finally complete the loop to deliver customer delight.

Summing up, Olvy's Intercom Crisp helps you with -

  1. Pushing relevant feedback directly from Crisp and analyzing all the feedback in one place.

  2. Automatically create user profiles once any feedback is pushed to Olvy.

  3. Communicate with all the users who gave feedback for all the research and communication purposes.

  4. Send out announcements to all the relevant users once you ship something they've asked for.

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Dashboard

Feedback

Issues
Users
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Widgets
Feedback
Notification
Support and Help
Release Page
Arnob Mukherjee
View profile
Olvy
Create
9
Create Feedback
Source
Users
Creators
Sentiment
Type
Product Segment
Feedback
  • Feedback from @Bohdan Kononets
    Apr 24
    Hey @MotionHQ Team, It’s super hard to navigate between pages in Motion. It would be great if we can get Tabs in Lotion same as Superhuman’s
    Desktop app or Figma’s app.
    Negative 80 %
    Select Type
    Bohdan Kononets
    Add Tags
  • Feedback: “I need Tabs in Motion”
    Hi MotionHQ Team,
    I have been enjoying your app, we @acme group have our second brain on Motion.
    We use Motion extensively and there are a lot of pages that we usually need to switch between.
    It’s easier to open multiple pages on browser but for desktop app it comes hard to reference between different pages.

    We would love to see if I can open multiple pages inside the Motion’s desktop app.

    Thanks,
    Andrey
    Negative 70 %
    Select Type
    Bohdan Kononets
    Add Tags
  • Need Tabs in Desktop app
    Apr 24
    Hey Folks,
    Have been struggling to go back and forth, to take references from different pages. My use case I write long form articles in
    Motion and I want to open multiple pages while I am writing. It would be great If I can open multiple tabs in Motion on Desktop
    App
    Negative 50 %
    Select Type
    Bohdan Kononets
    Add Tags
  • Tabs in Desktop App
    Apr 24
    Hey Folks,
    Have been struggling to go back and forth, to take references from different pages. My use case I write long form articles in
    Motion and I want to open multiple pages while I am writing. It would be great If I can open multiple tabs in Motion on Desktop
    App
    Negative 30 %
    Select Type
    Maria Soloveva
    Add Tags

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ready to start?

get started for free