Product Hooman Podcast
Behind-the-Scenes of WhatsApp Business Messaging - Ankit Jaini, Product Manager @ Meta
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Ankit Jaini is the Product Manager at WhatsApp, owned by Meta, and has been working on WhatsApp’s nascent feature, “Business Messaging,” to protect users from spam and low-quality messaging on the platform. He has worked with companies like Twilio, Goomo, AlienAdv, and more.
In today’s ProductHooman podcast episode, we discuss:
🔳 WhatsApp for Small and Large Businesses
🔳 Difference between B2C and B2B Product Management
🔳 B2B and B2C in WhatsApp Business Messaging
🔳 Bigger vision at Meta right now and Work culture at Meta
🔳 WhatsApp's principle-based decision making
🔳 High Agency in Product Management
🔳 Having Hard Conversations at Work — Biggest Learning
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