Arnob Mukherjee

Building Olvy

Qualitative Feedback

What Is Qualitative Analysis and How Is It Useful for Product Managers?

Qualitative analysis is quite different from quantitative analysis metrics like NPS and CSAT. Let's talk about qualitative analysis in detail, see how it's different from quantitative analysis, and find out why you should keep track of various qualitative metrics.

Qualitative Feedback

Unveiling Qualitative Data Analysis Methods: A Comprehensive Guide to Elevate User Research

Gathering qualitative data on customers, users, or visitors is essential as it assists in identifying issues and challenges they encounter and provides solutions to satisfy them. Let's discuss qualitative data analysis, various methods for performing it, and how you can implement it.

Olvy AI

Quickly Summarize 1000s of User Feedback in Just Seconds

Olvy's feedback summary generation lets you convert tons of user feedback into precise, comprehensive summaries in just a click to help you quickly make decisions. Let's explore how it has evolved recently.

Olvy AI Copilot

Olvy AI Copilot: Product Qualitative Analytics at Your Fingertips

As companies scale to enterprise levels, managing and comprehending vast amounts of user feedback becomes a formidable challenge. To make this task a breeze and redefine the landscape of product qualitative analytics, we built the Olvy AI Copilot. Let's see how you can best use it in your workflow.

Olvy AI

Efficient Feedback Management with Automatic Feedback Categorization

Managing huge chunks of feedback has always been time-consuming and error-prone. But not anymore with Olvy's Automatic Feedback Type Detection. Olvy's auto-tagging makes the whole feedback management a breeze.

AI

10 Best AI Tools for Customer Support

To expand your business, the most crucial thing you need to focus on is providing exceptional customer service, which can sometimes be time-consuming and pricey. So, this blog will look at some of the top AI solutions you can consider to help you provide excellent customer support.

Ebook

State of Product Management Tools 2023

Introducing to you "State of Product Management Tools 2023", the ultimate product management tools guide to elevate your product stack choices. Let's discover why you should get your hands on this guide today.

AI

Why Are Word Clouds Inefficient and How to Improve Them?

Word clouds are a great way to get insights interactively. They work in a simple manner, but if not used properly, they might have a negative impact. This blog talks about why word clouds are inefficient and unreliable, starting with their history.

AI

How to Use AI for Product Management?

Today, AI can be used in product management as it can help you to access real-time information and better decision-making along with boosting efficiency and productivity. In this blog, we'll understand what product management is and how you can leverage AI in it.

AI

7 Best AI Tools for Product Managers

Artificial intelligence (AI) has seen massive growth in the past few months, especially after the launch of ChatGPT. It's slowly becoming essential in various fields such as marketing, product management, etc. In this blog, we'll explore why is it important to use AI and some best AI tools for PMs

AI

Must Use ChatGPT Prompts for Product Managers

ChatGPT is designed to deliver detailed responses to users' questions in a human-like conversational approach. If you are a product manager, ChatGPT can be a very beneficial tool for you. Let's look at why you should use it and which ChatGPT prompts are best for you.

Customer Experience

CX Surveys: Your Key to Improving Customer Experience

Measuring customer experience meticulously to guide your business effectively is crucial, as customer experience can set you apart in today's competitive market. Let's understand how you can effectively conduct CX surveys to measure CX.

Guide

Product Market Fit: What It Is and How to Achieve It?

The term "market fit" is often used in the startup community. But what does it mean? And how can you tell if your business has achieved it? Learn it here.

Best Practices

Unlocking Communication Potential: An In-Depth Guide on Close-Ended Questions

Asking the right questions is crucial. So, today we're focusing on question types that tend to be underappreciated but can potentially drive discussions with precision—close-ended questions. Such questions have a unique power in gathering precise information and expediting decision-making.

Best Practices

How to Identify and Increase Repeat Customers?

With the seemingly endless options available to consumers, businesses need to build strong relationships with customers and encourage them to return time and time. Let's see how you can do that for your business.

Feedback Analysis

Quick and Easy Ways to Analyze User Feedback Using AI

Listening to users diligently is the key to building great products. However, users speak to you via multiple sources, making analyzing all feedback difficult. So, here we'll see how you can quickly and easily analyze user feedback using AI and GPT-4.

Feedback Analysis

Streamlining Feedback Analysis with Automation and AI

Analyzing thousands of user feedback from multiple sources is overwhelming and time-consuming. So, here we'll see how you can analyze feedback in seconds with the help of Olvy AI Copilot powered by OpenAI and GPT-4.

Guide

The Open-Ended Questions Playbook: Strategies For Engaging Communication

Open-ended questions are crucial in helping you significantly enhance the depth and quality of your insights. In this blog, you'll learn how to ask the right questions to deeply understand your users so you can make the right decisions.

Feedback

Collect User Feedback From Community Channels

User Feedback makes a great product, and multiple ways are there to collect feedback. Still, one of the best ways of doing this is by actively listening to your users on platforms where they are already talking about you, such as Discord, Slack, Crisp, Intercom, Telegram, etc.

Guide

Navigating The Minefield Of Response Bias: A Comprehensive Guide For Better Surveys

Response bias can skew your survey results by painting an overly optimistic picture. For accurate results, you need to minimize the impact of response bias on research findings. So, here, we'll discuss everything about response bias and how to avoid its effects on survey results.

Feedback

Feedback Collection Using Pop-ups: Best Practices And Top Tools You Need to Know

Asking for feedback is essential if you want to improve your product. Feedback pop-ups offer a better way to collect user insights while they are on your website or app. So, here we'll explore best practices to ensure you get valuable feedback via pop-ups without driving users away.

Customer Experience

Customer Satisfaction (CSAT): Everything You Need To Know About CSAT

Every customer-facing business today knows — Happy customers come back for more. Measuring and improving customer satisfaction is the key to customer retention and business growth. So, today we'll explore the concept of CSAT, how it's different from NPS, and how you can measure it.

Guide

Double-Barreled Questions: The Hidden Bias In Your Survey Results

Double-barreled questions are the most common culprits behind data disasters. This elusive survey trap can severely distort your findings. So, in this blog, we'll see why double-barreled questions are so problematic and how you can avoid them.

Customer Experience

Unlocking Growth: The Power Of Calculating Your Net Promoter Score (NPS)

Net Promoter Score (NPS) is a metric that gives you a broader picture of the level of customer satisfaction. It helps you gain valuable insights into how likely your customers will recommend your product to others. So, here we'll explore the specifics of NPS and the steps to calculate it.

Guide

Understanding MRR In SaaS: Calculation And Importance

MRR (Monthly Recurring Revenue) is a key metric for SaaS businesses that measure recurring revenue from customers every month. Tracking MRR can help identify trends, make informed decisions, and drive growth. So, in this blog, you'll learn about MRR and how to use it for better decision-making.