Arnob Mukherjee

Building Olvy

Competitor Review

ReleaseNotes.io Review 2023 and a Better Alternative

ReleaseNotes.io is a product marketing tool that helps you create beautiful and engaging release notes to keep your customers and stakeholders up to date. In this blog, we'll review ReleaseNotes.io, see what its users are saying about the tool, and what other alternatives you have.

Competitor Review

AnnounceKit Review 2023 and a Better Alternative

Companies use AnnounceKit to communicate product updates and news to their users which helps increase feature adoption and build users' trust. In this blog, we'll review AnnounceKit, see what its users are saying about the tool, and what other alternatives you have.

Competitor Review

Headway App Review 2023 and a Better Alternative

Headway App is an amazing and super easy tool that helps you keep your users in the loop about your product. In this blog, we'll review Headway App, see what its users are saying about the tool, and what other alternatives you have to keep your users informed.

Competitor Review

Beamer Review 2023 and a Better Alternative

Beamer is a product marketing platform that helps update users about the latest product changes. In this blog, we'll review Beamer, see what its users are saying about the tool, and what other alternatives you have.

Competitor Review

Canny Review 2023 and a Better Alternative

Canny is a product feedback management tool that helps companies to build better products with customer feedback. In this blog, we'll review Canny, see what its users are saying about the tool, and what other alternatives you have.

Competitor Review

Productboard Review 2023 and a Better Alternative

Productboard helps product teams to understand customers' needs, prioritize tasks, decide what to build next, and align all the team members around the product roadmap. So, in this blog, we'll review Productboard and see what other alternatives you have.

Resources

11 Best Newsletters Every Product Manager Should Read in 2023

Whether product world or any industry, newsletters are the best for upskilling and staying up with the trends. But with so many newsletters, it becomes challenging to identify which one is better. That's why we have made a list of the 11 best newsletters every product manager should read in 2023.

Product Management Featured

8 Top Product Management Memes Pages to Follow on Instagram in 2023

Product management memes have become quite popular on social media platforms like Twitter, Facebook, and Instagram. We've compiled some hilarious ones from Instagram to help you stay up to date with what people think about product managers.

Customer Needs

Customer Satisfaction Survey Questions

Happy and satisfied customers are the backbone of any business as it plays a key role in the growth of the business. Building a community of happy customers is only possible if you will understand them and their opinions about you. But how would you know about this? By asking

Feedback

How to Respond to Negative Feedback?

One happy customer can bring 5 or more new customers whereas one unhappy customer can take away existing customers as well. Unhappy customers leave negative feedback. In this blog, we will tell you how to respond to negative feedback such that unhappy customers turn to happy ones.

Changelogs

7 Best Changelog Tools to Use in 2023

Looking for a changelog tool to easily keep your users in the loop? If yes, then you landed at the perfect spot. A changelog tool helps your organization stay connected to your users by keeping them notified about the changes and updates that happen in your product. Changelogs are equally

Feedback

4 Best Ways to Communicate Product Changes to Users and Close the Loop

Whether you’re a budding SaaS startup or a huge established brand in the industry, one common thing you should do is communicate product changes to users. Not doing so will keep your product stagnant in the eyes of users, which will lead to poor conversion, higher churn, and a

Best Practices

How to Create a Great Product Management Roadmap for Your Product in 2023?

No idea is complete or perfect to develop a successful product. Every idea becomes successful with proper strategy and path as idea implementation is not as easy as it seems. Here comes the role of product management roadmaps that helps companies to make their product launch successful in the market.

Best Practices

11 Tried and Tested Ways to Increase Customer Satisfaction

The integral part of every business is customers. Not even a single company would want to dissatisfy their customers. Most companies earn their loyal customer base by improving customer satisfaction. Loyal customers can give you repetitive business and help you sustain in the market for a longer period. So, business

Customer Needs

Customer Analytics: A Comprehensive Guide on "How to do a Customer Analysis?"

The secret of every successful business is understanding your customers which is possible only when you'll analyze them closely. Real customer analysis is, however, easy to say but hard to perform. At times, customer research only touch the surface and concentrate on irrelevant data. The research that teams perform laboriously

Customer Needs

What is Customer Service Analytics?

Data is powerful in today's world and modern service teams have tonnes of data stored including customer feedback data, call recordings, etc. To make proper use of this data, customer service analytics comes into the picture. It helps in bringing out insightful information from this raw and unorganized data. It

Best Practices

Customer Churn Analysis: What is Customer Churn and How to analyze it?

Understanding why customers buy more goods or services — or don't — is critical to a company's success. The first step in gaining this data is to determine how many customers are leaving your company. Then you may dive further to establish trends among existing customers, identify areas for improvement, and avoid

Best Practices

Customer Trust: 6 most effective ways to build Customer Trust

Gaining customer trust is crucial in today’s competitive business world, and knowing how to do it is even more. Companies or brands that put in extra efforts and go beyond for their customers have higher chances of winning their hearts as well as trust. Not doing so, limits the

Customer Needs

Customer Sentiment Analysis: Why is it important and How to perform it?

Knowing how your customers feel (customer sentiments) about your product or service is a great way to take further product or service decisions in the company. Customer sentiment analysis can be helpful in this as it helps you detect customers’ emotions while they interact with your company’s product or

Best Practices

How to Respond to Customer Complaints?

Responding to customer complaints can be overwhelming but you can’t ignore them as addressing customers' complaints is part of your job. Not reaching out to customers and addressing their complaints can cost your business 1000s of dollars. It’s said that around 56% of individuals around the world [https:

Best Practices

Customer Loyalty VS Customer Retention: Here's what you need to know

Customer Retention and Customer Loyalty are two phrases that are frequently interchanged. While both are necessary for growing a company, their meanings are vastly different. Customer retention refers to a collection of strategies for keeping customers from leaving, whereas customer loyalty refers to the development of better, longer-term relationships. It

Customer Needs

What is Customer Success?

Every business wants to succeed and establish itself in the industry for which they come up with new sales and marketing strategies every now and then. But do you think it is enough in a decade when customers have endless options and preferences? The answer is: No. To achieve success

Best Practices

Customer Journey Mapping Examples & Best Practices

Sometimes it might get difficult to comprehend what customers are thinking. You believe you've taken into consideration their demands and requirements, yet new technologies, tastes, and purchasing trends evolve. Most of the customers spend hours adding products to their cart and then just remove them after some time. Customers take

Best Practices

11 Best Practices to Create a Great Customer Experience Strategy

Customer experience is the key parameter that differentiates you from your competitors. Customers, in today’s world, seek products or brands that prioritize delivering exceptional customer experience. But delivering a good customer experience is not possible without a great customer experience strategy. If you don’t have any strategy yet,

Tips to deliver exceptional Customer Service (+Examples)

In today’s world, every single product has its alternative. No matter how good your product is there are always chances of losing customers. The only thing that differentiates a company and its product from its competitors is the customer service they deliver to its customers. Customer service and interaction