Feedback Analysis

Quick and Easy Ways to Analyze User Feedback Using AI

Listening to users diligently is the key to building great products. However, users speak to you via multiple sources, making analyzing all feedback difficult. So, here we'll see how you can quickly and easily analyze user feedback using AI and GPT-4.

Feedback Analysis

Streamlining Feedback Analysis with Automation and AI

Analyzing thousands of user feedback from multiple sources is overwhelming and time-consuming. So, here we'll see how you can analyze feedback in seconds with the help of Olvy AI Copilot powered by OpenAI and GPT-4.

Guide

The Open-Ended Questions Playbook: Strategies For Engaging Communication

Open-ended questions are crucial in helping you significantly enhance the depth and quality of your insights. In this blog, you'll learn how to ask the right questions to deeply understand your users so you can make the right decisions.

Feedback

Collect User Feedback From Community Channels

User Feedback makes a great product, and multiple ways are there to collect feedback. Still, one of the best ways of doing this is by actively listening to your users on platforms where they are already talking about you, such as Discord, Slack, Crisp, Intercom, Telegram, etc.

Guide

Navigating The Minefield Of Response Bias: A Comprehensive Guide For Better Surveys

Response bias can skew your survey results by painting an overly optimistic picture. For accurate results, you need to minimize the impact of response bias on research findings. So, here, we'll discuss everything about response bias and how to avoid its effects on survey results.

Feedback

Feedback Collection Using Pop-ups: Best Practices And Top Tools You Need to Know

Asking for feedback is essential if you want to improve your product. Feedback pop-ups offer a better way to collect user insights while they are on your website or app. So, here we'll explore best practices to ensure you get valuable feedback via pop-ups without driving users away.

Customer Experience

Customer Satisfaction (CSAT): Everything You Need To Know About CSAT

Every customer-facing business today knows — Happy customers come back for more. Measuring and improving customer satisfaction is the key to customer retention and business growth. So, today we'll explore the concept of CSAT, how it's different from NPS, and how you can measure it.

Guide

Double-Barreled Questions: The Hidden Bias In Your Survey Results

Double-barreled questions are the most common culprits behind data disasters. This elusive survey trap can severely distort your findings. So, in this blog, we'll see why double-barreled questions are so problematic and how you can avoid them.

Customer Experience

Unlocking Growth: The Power Of Calculating Your Net Promoter Score (NPS)

Net Promoter Score (NPS) is a metric that gives you a broader picture of the level of customer satisfaction. It helps you gain valuable insights into how likely your customers will recommend your product to others. So, here we'll explore the specifics of NPS and the steps to calculate it.

Customer Experience

Unified Customer Experience (UCX) — Key To A Profitable Business

Unified Customer Experience (UCX) is a strategy to provide customers with a consistent and seamless experience across all communication channels and customer touchpoints. It's important for every business. So, in this blog, we'll guide you through everything you should know about UCX.

Guide

Understanding MRR In SaaS: Calculation And Importance

MRR (Monthly Recurring Revenue) is a key metric for SaaS businesses that measure recurring revenue from customers every month. Tracking MRR can help identify trends, make informed decisions, and drive growth. So, in this blog, you'll learn about MRR and how to use it for better decision-making.

Guide

How To Use User Feedback To Make Data-Driven Product Decisions?

Innovation and improvement in products are necessary to stay ahead in today's fast-paced digital world which can be possible by directly asking product users. So, in this blog, we'll learn the importance of collecting user feedback and how to analyze and act on the feedback you receive.

Best Practices

5 Qualitative Analysis Methods And How To Use Them

Qualitative Data Analysis is a research method that helps you better understand your users' experiences, thoughts, and feelings. It is valuable for improving products and services. So, in this blog, we'll talk about the 5 best qualitative data analysis methods you can use.

Comparison

Product Owner VS Product Manager: What Your Business Needs to Know?

Product Manager and Product Owner are two different personas in a company, and both are essential for a product's success. But both roles are different and come with different responsibilities. So, in this blog, you'll learn the major difference between these two roles.

Guide

Lifetime Value (LTV): What It Is, How To Calculate It, And How To Increase It

Lifetime Value (LTV) is the total revenue a customer will generate for your company over their lifetime. LTV is what separates successful businesses from unsuccessful ones. In this blog, you'll learn how to calculate and increase your LTV.

Guide

Minimum Viable Product (MVP): What It Is, Why It's Important, Its Common Types, And A Lot More

Minimum Viable Product (MVP) is a way to test your winning product idea and save your time, money, and effort from building the wrong product. In this blog, you'll get to know everything about MVP.

Best Practices

What Is Sunk Cost? How to Avoid the Sunk Cost Fallacy When Making Decisions?

A sunk cost is money spent or an effort devoted to some activity. It isn't a loss, but it doesn't have the same value you invested in earlier. Learn more about sunk costs here.

Competitor Review

Frill Review 2023 and a Better Alternative

Frill is a tool to collect and organize customer feedback and announce users all in one place. In this blog, we'll review Frill, see what its users are saying about the tool, and what other alternatives you have.

Olvy

Feedback Widget: Definitions, Use-cases, and 5+ Best Tools

The key to building great products is User Feedback, without which you'll make something your users may never use. Here are some great feedback widgets to help you collect feedback to build great products.

Competitor Review

ReleaseNotes.io Review 2023 and a Better Alternative

ReleaseNotes.io is a product marketing tool that helps you create beautiful and engaging release notes to keep your customers and stakeholders up to date. In this blog, we'll review ReleaseNotes.io, see what its users are saying about the tool, and what other alternatives you have.

Competitor Review

AnnounceKit Review 2023 and a Better Alternative

Companies use AnnounceKit to communicate product updates and news to their users which helps increase feature adoption and build users' trust. In this blog, we'll review AnnounceKit, see what its users are saying about the tool, and what other alternatives you have.

Competitor Review

Headway App Review 2023 and a Better Alternative

Headway App is an amazing and super easy tool that helps you keep your users in the loop about your product. In this blog, we'll review Headway App, see what its users are saying about the tool, and what other alternatives you have to keep your users informed.

Competitor Review

Beamer Review 2023 and a Better Alternative

Beamer is a product marketing platform that helps update users about the latest product changes. In this blog, we'll review Beamer, see what its users are saying about the tool, and what other alternatives you have.

Competitor Review

Canny Review 2023 and a Better Alternative

Canny is a product feedback management tool that helps companies to build better products with customer feedback. In this blog, we'll review Canny, see what its users are saying about the tool, and what other alternatives you have.

Olvy

Hi, GPT-3 “What are my Users talking about our Product?”

TL,DR; (to avoid an irony you’ll soon discover) We’re adding automatic summarization using GPT-3 for your user feedback, so you don’t have to read through the thousands of feedback you’ve received. PS: We are live on ProductHunt today, with our first offering of this on