Examples of Olvy's AI Autofill

Table of Contents

Olvy's AI Autofills provides you with the ability to create automated custom properties so that you can personalize your feedback analysis workflow such that it best suits your use case.

Don't know how to create an Autofill? – Here you go!

Olvy AI uses the provided description to understand the created values and tags them to your feedback automatically. Here are some examples of how you use Autofill in your workflow:

PS: These are just a few examples, feel free to create Autofills from scratch!

Feedback Type

This property will help to organize feedback based on different feedback types depending on the user's feedback.

Here are a few values for different companies:

Technology:

Usability: This should be applied to feedback that addresses the ease of use, user interface, and overall user experience of the technology product, providing insights into how user-friendly the interface is.
Performance: This should be applied to feedback that evaluates the speed, efficiency, and reliability of the technology product or service, helping identify any performance-related issues or strengths.
Feature Requests: This should be applied to feedback that suggests additional features or improvements users would like to see in the technology product, offering insights into user needs and expectations.
Bug Reports: This should be applied to feedback that highlights technical issues, glitches, or bugs encountered while using the technology product, helping identify and resolve software or hardware problems.

E-commerce:

Website Navigation: This should be applied to feedback that discusses the ease of navigating through the e-commerce website and finding products, providing insights into the user experience during the browsing process.
Checkout Process: This should be applied to feedback that evaluates the efficiency, clarity, and user-friendliness of the checkout and payment process, identifying areas for improvement in the transactional phase.
Product Descriptions: This should be applied to feedback that assesses the accuracy and completeness of product information and descriptions, helping improve the quality of product details.
Shipping and Delivery: This should be applied to feedback that addresses the speed, accuracy, and condition of product delivery, offering insights into the effectiveness of the logistics process.

Healthcare:

Patient Care Experience: This should be applied to feedback that captures the overall experience, communication, and care received from healthcare providers, providing insights into patient satisfaction.
Appointment Process: This should be applied to feedback that assesses the ease and efficiency of scheduling appointments, both online and offline, helping streamline the appointment booking process.
Medical Advice: This should be applied to feedback that evaluates the quality and effectiveness of medical advice or recommendations provided, offering insights into the healthcare guidance offered.
Facility Cleanliness: This should be applied to feedback that addresses the cleanliness and hygiene of healthcare facilities, providing insights into the overall sanitation standards.

Finance:

Online Banking Services: This should be applied to feedback that evaluates the functionality, security, and user experience of online banking services, helping enhance the digital banking experience.
Investment Advice: This should be applied to feedback that assesses the quality and relevance of investment advice provided by the financial institution, offering insights into the effectiveness of financial guidance.
Transaction Security: This should be applied to feedback that addresses the security measures in place during financial transactions, helping ensure the safety of online transactions.
Customer Support: This should be applied to feedback that evaluates the responsiveness and helpfulness of customer support services, providing insights into the quality of customer assistance.

Manufacturing:

Product Quality: This should be applied to feedback that assesses the overall quality, durability, and performance of manufactured products, providing insights into customer satisfaction with the product.
Production Process: This should be applied to feedback that evaluates the efficiency, speed, and sustainability of the manufacturing process, helping optimize production operations.
Supply Chain Reliability: This should be applied to feedback that addresses the reliability and transparency of the manufacturing company's supply chain, providing insights into supply chain management effectiveness.
Customer Service for Products: This should be applied to feedback that evaluates the support and assistance provided to customers regarding the company's products, helping improve customer service.

Hospitality:

Customer Service: This should be applied to feedback that assesses the friendliness, responsiveness, and overall service provided by hospitality staff, offering insights into customer satisfaction with service quality.
Accommodation Experience: This should be applied to feedback that addresses the quality, cleanliness, and comfort of accommodations, providing insights into guest satisfaction with their stay.
Dining Experience: This should be applied to feedback that evaluates the quality and variety of dining options and services, offering insights into the overall dining experience.
Booking Process: This should be applied to feedback that assesses the ease and efficiency of the hotel booking process, providing insights into the reservation experience.

Marketing/Advertising:

Ad Campaign Effectiveness: This should be applied to feedback that evaluates the impact and success of marketing and advertising campaigns, providing insights into campaign effectiveness.
Social Media Engagement: This should be applied to feedback that addresses the effectiveness and engagement level of social media marketing efforts, offering insights into online brand presence.
Content Relevance: This should be applied to feedback that assesses the relevance, quality, and appeal of marketing and advertising content, providing insights into content effectiveness.
Brand Perception: This should be applied to feedback that assesses how customers perceive and recognize the company's brand, offering insights into brand reputation.

Team Segmentation

This property will help to segregate feedback based on whichever team the feedback is relevant.

Here are a few values for different company types:

Technology:

Software Development: This should be applied to feedback that specifically relates to the performance, functionality, and user experience of the software products developed by the company.
Hardware Engineering: This should be applied to feedback related to the design, functionality, and performance of any hardware products developed by the company.
User Experience (UX) Design: This should be applied to feedback that pertains to the overall user interface, usability, and design aesthetics of digital products.
Customer Support: This should be applied to feedback concerning the support services provided, including responsiveness, issue resolution, and communication with customers.
Quality Assurance (QA): This should be applied to feedback related to the quality and reliability of products, including bug reports and suggestions for improvement.

E-commerce:

Product Management: This should be applied to feedback that addresses the features, quality, and overall value proposition of the products offered by the company.
Website/App Development: This should be applied to feedback regarding the functionality, user interface, and performance of the company's online platforms.
Customer Service: This should be applied to feedback related to the responsiveness, helpfulness, and effectiveness of customer service representatives.
Supply Chain/Logistics: This should be applied to feedback concerning the efficiency and reliability of the company's supply chain and logistics operations.
Marketing and Sales: This should be applied to feedback related to advertising, promotions, and the overall sales process.

Healthcare:

Medical Services: This should be applied to feedback related to the quality, effectiveness, and patient experience of medical services provided by the company.
Patient Care: This should be applied to feedback regarding the care, communication, and support provided to patients.
IT in Healthcare: This should be applied to feedback about the technology infrastructure, electronic health records, and other IT systems in the healthcare setting.
Regulatory Compliance: This should be applied to feedback regarding adherence to healthcare regulations and compliance with industry standards.
Medical Research and Development: This should be applied to feedback related to the innovation, research, and development of medical treatments and technologies.

Finance:

Banking Services: This should be applied to feedback concerning the efficiency, security, and overall satisfaction with banking services provided by the company.
Investment Management: This should be applied to feedback related to investment strategies, portfolio management, and financial advice.
Risk and Compliance: This should be applied to feedback regarding adherence to financial regulations, risk management practices, and compliance standards.
Customer Relations: This should be applied to feedback about the communication, responsiveness, and support provided to customers in financial matters.
Financial Technology (FinTech): This should be applied to feedback related to the performance, security, and user experience of financial technology products and services.

Manufacturing:

Production: This should be applied to feedback regarding the efficiency, quality, and scalability of the manufacturing processes.
Quality Control: This should be applied to feedback related to the inspection and assurance of product quality throughout the manufacturing process.
Supply Chain Management: This should be applied to feedback concerning the efficiency, transparency, and reliability of the supply chain.
Research and Development: This should be applied to feedback related to the innovation, research, and development of new products and manufacturing technologies.
Facilities and Maintenance: This should be applied to feedback about the upkeep, safety, and functionality of manufacturing facilities.

Hospitality:

Guest Services: This should be applied to feedback concerning the overall guest experience, including check-in, accommodations, and amenities.
Facilities Management: This should be applied to feedback related to the maintenance, cleanliness, and functionality of hospitality facilities.
Food and Beverage: This should be applied to feedback about the quality, variety, and service of food and beverage offerings.
Event Management: This should be applied to feedback related to the planning, execution, and overall experience of events hosted by the company.
Customer Experience: This should be applied to feedback about the overall satisfaction and experience of customers during their interactions with the hospitality services.

Marketing/Advertising:

Marketing Strategy: This should be applied to feedback about the overall marketing approach, branding, and messaging of the company.
Advertising Campaigns: This should be applied to feedback related to the effectiveness, creativity, and impact of advertising campaigns.
Branding: This should be applied to feedback concerning the perception, recognition, and alignment of the company's brand.
Social Media Management: This should be applied to feedback about the company's presence, engagement, and communication on social media platforms.
Analytics and Insights: This should be applied to feedback related to data analytics, market research, and insights that inform marketing strategies.

Product Segment

This property will help to segregate feedback based on whichever product area the feedback is relevant.

Here are a few values for different company types:

Technology:

Software Applications: This should be applied to feedback that pertains to the functionality, usability, and performance of software applications developed by the technology company.
Hardware Devices: This should be applied to feedback related to the design, features, and performance of hardware devices such as computers, smartphones, and other electronic gadgets.
IT Infrastructure: This should be applied to feedback concerning the technology company's overall IT infrastructure, including servers, networks, and data centers.
Cybersecurity Solutions: This should be applied to feedback specific to the effectiveness and security features of cybersecurity solutions provided by the technology company.
Cloud Services: This should be applied to feedback related to cloud computing services, encompassing storage, hosting, and other cloud-based solutions.

E-commerce:

Website User Experience: This should be applied to feedback regarding the ease of use, navigation, and overall user experience on the e-commerce company's website.
Product Catalog: This should be applied to feedback concerning the variety, accuracy, and presentation of products within the e-commerce company's catalog.
Checkout Process: This should be applied to feedback specific to the efficiency, clarity, and security of the e-commerce company's checkout process.
Payment Systems: This should be applied to feedback related to the reliability and convenience of payment systems integrated into the e-commerce platform.
Shipping and Delivery: This should be applied to feedback regarding the speed, accuracy, and condition of products during the shipping and delivery process.

Healthcare:

Patient Care Services: This should be applied to feedback concerning the quality, efficiency, and overall experience of patient care services provided by the healthcare company.
Electronic Health Records (EHR): This should be applied to feedback related to the accuracy, accessibility, and security of electronic health record systems.
Medical Devices: This should be applied to feedback specific to the functionality, reliability, and user-friendliness of medical devices offered by the healthcare company.
Telehealth Solutions: This should be applied to feedback regarding the effectiveness and convenience of telehealth solutions and services.
Appointment Scheduling: This should be applied to feedback concerning the ease and efficiency of scheduling appointments with the healthcare provider.

Finance:

Online Banking: This should be applied to feedback related to the user interface, security, and features of the online banking services provided by the finance company.
Investment Services: This should be applied to feedback specific to investment-related services, including trading platforms, investment advice, and portfolio management.
Mobile Banking Apps: This should be applied to feedback regarding the functionality, accessibility, and user experience of mobile banking applications.
Personal Finance Tools: This should be applied to feedback concerning the effectiveness and user-friendliness of personal finance management tools.
Customer Support: This should be applied to feedback related to the responsiveness and helpfulness of customer support services.

Manufacturing:

Product Quality: This should be applied to feedback concerning the overall quality, durability, and performance of the manufactured products.
Supply Chain Management: This should be applied to feedback related to the efficiency, transparency, and reliability of the manufacturing company's supply chain.
Production Efficiency: This should be applied to feedback specific to the speed, cost-effectiveness, and sustainability of the production processes.
Inventory Management: This should be applied to feedback concerning the accuracy and optimization of inventory management systems.
Customer Service for Products: This should be applied to feedback related to the support and assistance provided to customers regarding the company's products.

Hospitality:

Hotel Accommodations: This should be applied to feedback concerning the quality, cleanliness, and overall experience of hotel accommodations.
Customer Service: This should be applied to feedback related to the responsiveness, friendliness, and helpfulness of the hospitality company's customer service.
Booking Process: This should be applied to feedback regarding the ease, transparency, and efficiency of the hotel booking process.
Amenities and Facilities: This should be applied to feedback concerning the availability, condition, and variety of amenities and facilities provided by the hospitality company.
Dining Services: This should be applied to feedback related to the quality, variety, and service of dining options within the hospitality establishment.

Marketing/Advertising:

Ad Campaign Effectiveness: This should be applied to feedback specific to the success and impact of marketing and advertising campaigns.
Social Media Marketing: This should be applied to feedback concerning the effectiveness and engagement of the company's social media marketing efforts.
Content Quality: This should be applied to feedback related to the quality, relevance, and appeal of marketing and advertising content.
Branding: This should be applied to feedback concerning the perception and recognition of the company's brand in the market.
Customer Engagement: This should be applied to feedback related to the level of engagement and interaction between the company and its customers.